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Presenting Partner
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Key Highlights
Invitation-only event for senior CX leaders, digital pioneers, and contact center strategists
Share insights, challenges, and success stories in a trusted peer-to-peer environment
Explore the power of Gen AI, integrated customer communication, and cloud migration
Learn how leading organizations are redefining CX with innovative AI-human strategies, powered by Exotel
Why Attend?
This is your opportunity to explore cutting-edge ideas like generative AI (Gen AI) and how it’s revolutionizing customer communication. Discover strategies for:
- Elevating customer engagement through intelligent, personalized experiences
- Seamless migration of contact centers to the cloud—future-proof your CX infrastructure
- Harnessing bots, AI assistants, and omnichannel communication for faster, smarter service
- Building a harmonious blend of AI and human touch that boosts satisfaction and loyalty
- Engage with industry peers facing similar challenges and uncover actionable insights that can immediately impact your business.
Event Highlights
- High-level discussions on the role of AI in customer journeys and contact center modernization
- Insightful sharing from top organizations already embracing cloud and AI-driven CX
- Deep-dive sessions into the latest trends: chatbots, voice automation, and AI-powered analytics
- Interactive breakout conversations to explore real-world applications and roadmap strategies
- Networking over a premium lunch with peer CX leaders and innovators
Sample Topics Covered
How can Gen AI personalize every customer interaction at scale?
What are the key considerations for migrating your contact center to the cloud?
Which AI tools generate measurable impact on customer satisfaction and loyalty?
How do you create a seamless, human-AI partnership that truly delights customers?
Event Detail
Date
July 15
Time
11:15 AM – 2:00 PM (includes a networking lunch)
Location
Crown Plaza RDC, Riyadh
Virtual Participation
Yes (link provided upon registration)
Dress Code
Business Attire
Seats are limited—reserve now to secure your seat among Saudi’s top CX leaders.
Secure your place today
Don’t miss this strategic opportunity to shape the future of customer engagement in Saudi Arabia.