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Presenting Partner
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Curated by
About us
Knowmax is a Guided Knowledge Management Platform for CX teams. Trusted by leading Fortune 500 companies globally, we cater to KM & CX needs across industries. With our versatile knowledge platform, our happy customers benefit from significant reductions in AHT, agent errors and support costs. Knowmax also helps clients improve overall CSAT scores for CX operations.
We integrate effortlessly with CRMs, telephony and conversational AI platforms to drive omnichannel CX. Consistently evolving to deliver relevant customer experiences, our latest Gen AI features for knowledge management are mission-built to deliver hyperpersonalized, accurate & instant customer support.
Global enterprises such as Etisalat, Walmart, STC, Vodafone, Concentrix and many others have chosen Knowmax to deliver a single source of truth.
Agenda
10:00 AM - 10:30 AM
Registrations
10:30 AM - 10:45 AM
Intro by CYN
10:45 AM - 11:15 AM
Intro by KM & Business Case, Clients, "High level" about product
11:15 AM - 11:45 AM
Something
11:45 AM - 12:00 PM
Networking Break
12:00 PM - 12:30 PM
Interactive panel discussion along with 2 guest speakers (TBD)
12:30 PM - 13:00 PM
Product Demo
13:00 PM - 13:30 PM