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Presenting Partner
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Organized by
Overview
Knowmax is a Guided Knowledge Management Platform for CX teams. Trusted by leading Fortune 500 companies globally, we cater to KM & CX needs across industries. With our versatile knowledge platform, our happy customers benefit from significant reductions in AHT, agent errors and support costs. Knowmax also helps clients improve overall CSAT scores for CX operations.
We integrate effortlessly with CRMs, telephony and conversational AI platforms to drive omnichannel CX. Consistently evolving to deliver relevant customer experiences, our latest Gen AI features for knowledge management are mission-built to deliver hyperpersonalized, accurate & instant customer support.
About The Speaker
Salvatore Traina
Group CTO
Beyond ONE
Technology evangelist with over 2 decades of experience in areas of technology, product and digital transformation. Driving successful customer experience and engagement projects for telecom, financial services, retail and other industries. Spearheaded multiple projects at Virgin & Beyond ONE Group.
Event Partner
+966 564034054
hello@dewksa.com
Agenda
10:00AM - 10:30AM
Registration
10:30AM - 10:45AM
Knowmax Introduction
10:45AM - 11:30AM
Round Table Discussions
11:30AM - 12:00PM
Prayer & Coffee Break
12:00PM - 12:30PM
Closing discussions between the group
12:30PM - 12:45PM
Product Demo
12:45PM - 13:00PM
Q & A
13:00PM - 14:00PM