• Presenting Partner KNOWMAX
  • Organized by Scribe Minds & Media

Knowledge - The Fuel for AI driven CX success

  • 20th May 2024 | 10:00 AM TO 1:00 PM
  • Crowne Plaza, Riyadh, RDC


Knowmax is a Guided Knowledge Management Platform for CX teams. Trusted by leading Fortune 500 companies globally, we cater to KM & CX needs across industries. With our versatile knowledge platform, our happy customers benefit from significant reductions in AHT, agent errors and support costs. Knowmax also helps clients improve overall CSAT scores for CX operations.

We integrate effortlessly with CRMs, telephony and conversational AI platforms to drive omnichannel CX. Consistently evolving to deliver relevant customer experiences, our latest Gen AI features for knowledge management are mission-built to deliver hyperpersonalized, accurate & instant customer support.

About The Speaker

Salvatore Traina

Salvatore Traina

Group CTO
Beyond ONE

Technology evangelist with over 2 decades of experience in areas of technology, product and digital transformation. Driving successful customer experience and engagement projects for telecom, financial services, retail and other industries. Spearheaded multiple projects at Virgin & Beyond ONE Group.

Event Partner


+966 564034054



10:00AM - 10:30AM


10:30AM - 10:45AM

Knowmax Introduction

10:45AM - 11:30AM

Round Table Discussions

11:30AM - 12:00PM

Prayer & Coffee Break

12:00PM - 12:30PM

Closing discussions between the group

12:30PM - 12:45PM

Product Demo

12:45PM - 13:00PM

Q & A

13:00PM - 14:00PM


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