• Presenting Partner MoEngage
  • Organized by Scribe Minds & Media

The Digital Evolution: Navigating the Digital Shift with Insight-Led Smart Solutions

  • 1st May 2024 | 10:30 AM Onwards
  • Marriott Riyadh Hotel


Optimizing customer interactions requires them to provide a connected experience across all fronts. In recent years, the adoption of a suite of customer engagement and retention tools to engage with customers has taken the front seat. And this can be reflected in the tech overhaul that even traditional stalwarts of the industry are looking at.

Today, the roundtable discussion on ‘The Digital Evolution: Navigating the Digital Shift with Insight-Led Smart Solutions’ brings together tech leaders and business heads to explore the various use cases for these advanced customer engagement tools and to reflect on their impact on strategic planning and core marketing processes.

Speakers & Panelists

Moalla Alfadil

Moalla Alfadil

Director of Ecommerce

Driving eCommerce Growth

Riyaz M

Riyaz M

Sales Director

United Arab Emirates

Haroon R.

Haroon R.

AD of Enterprise Solutions



Welcome and Introduction by MoEngage
KEYNOTE PRESENTATION and Overview of the current state of retail and ecommerce in the KSA.
CASE STUDY PRESENTATION: "Digital Transformation in Action: A Retail Success Story"
  • Emerging trends and technologies shaping the industry
  • Leveraging Data and Personalization to Enhance Customer Experience
  • How businesses can use data and personalization to improve customer engagement and loyalty
  • How to develop a digital-first approach to retail and ecommerce, including best practices and practical tools
  • Closing Remarks and Call to Action
Summary of key takeaways from the event
Networking and Lunch

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