Agenda
6:00 PM to 6:30 PM
Welcome Reception
High Tea & Networking, setting the stage for an evening of collaboration.
6:30 PM - 6:35 PM
Opening Keynote: Welcome Address
Sonia Kaul – SVP, Product Marketing & Digital Enablement | Karix.
She has been a champion in connecting legacy tech to channels for conversational automation, low code, digital automation & Mar-tech for harmonized customer experience.
6:35 PM - 6:55 PM
WhatsApp for Business: Enhancing Engagement
Presentation on utilizing WhatsApp Business to boost customer engagement, focusing on the festive season of Ramadan.
6:55 PM - 7:10 PM
Engage & Win: Trivia Session
Interactive trivia with a chance to win prizes, blending entertainment with learning.
7:10 PM - 7:25 PM
Success Stories: Retail Innovations
Exploration of real-world success stories from the retail sector, highlighting Red Tag's achievements.
7:25 PM - 7:45 PM
Revolutionizing Customer Connections: WhatsApp's Role in Shaping Modern Experiences
A discussion with experts from First Cry, DIB, and The Healthy Homes on the impact of conversational engagement.
8 PM Onwards
Networking Dinner & Cocktail
A networking dinner to conclude the evening, offering an opportunity to connect with peers and the Tanla team.